1. What are your delivery times?

We usually deliver all orders within 6–7 working days. Once your order is dispatched, you will receive tracking information (if applicable) to monitor progress.

2. What if my order is late?

If your order does not arrive within the expected timeframe, don’t worry — we automatically process a refund for delayed orders to ensure your satisfaction.

3. Can I return an item?

Currently, we do not accept returns or exchanges. Refunds are only issued for damaged, defective, or incorrect items. Please check our Refund & Return Policy for details.

4. How can I track my order?

After your order is shipped, we will provide tracking details via email. You can use this information to check the delivery status with the carrier.

5. How do I contact customer support?

If you have questions about your order, shipping, or products, reach out to our support team:

Phone: +44 7782 276061
Email: uzmaqasim1021992@gmail.com