• Terms of service

Terms of service

Terms of Service

Welcome to PETSZO! By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully.

1. General

All content, products, and services provided by PETSZO are for lawful purposes only. By using our website, you confirm that you are at least 18 years old and capable of entering into a legally binding agreement.

2. Orders & Payments

All orders are subject to acceptance and availability. Prices are displayed in GBP and include applicable taxes unless stated otherwise. Payment is required at the time of order. We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing, or suspected fraudulent activity.

3. Shipping & Delivery

Please refer to our Shipping Policy for details about processing times, carriers, and delivery estimates. PETSZO is not responsible for delays caused by carriers or unforeseen circumstances.

4. Returns & Refunds

Currently, we do not accept general returns. Refunds are only issued for damaged, defective, or incorrect items as outlined in our Refund & Return Policy.

5. User Responsibilities

By using our website, you agree not to:

  • Use our site for illegal or unauthorized purposes.
  • Interfere with the security or functionality of the website.
  • Copy, reproduce, or distribute our content without permission.

6. Intellectual Property

All content on PETSZO, including text, images, logos, and product descriptions, is the property of PETSZO or its licensors. Unauthorized use is strictly prohibited.

7. Limitation of Liability

PETSZO is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability will not exceed the amount paid for the product in question.

8. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with the “Last Updated” date.

9. Contact Us

If you have questions about these terms, please contact us at:

PETSZO
City Road, London EC1V 2NX
+44 7782 276061