- BARCODE: 3411112119752
- VENDOR: Adaptil
ADAPTIL® Calm Collar
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Description
- Help promote learning during training and socialisation
- Help puppies or adult dogs settle in new homes
- Help dogs to cope with challenging situations such as:
- Staying in kennels
- Staying home alone
- Fireworks
- Thunderstorms
- Visiting the vet
- Travelling in vehicles
- Night crying
- Christmas
- New Baby
- Calming collar for dogs of any age or breed
- Non‑medicated help for feelings of wellbeing when at home or out and about
- Collar with calming pheromones: sends calming pheromones to your dog, imitating those sent from mother to puppy, helping your dog to feel safe and calm during stressful situation
- Provides strong feelings of safety and comfort in unusual situations
- Combats behaviours caused by stress or anxiety
- Odourless and safe to use
- Usage duration: 1 collar can help for up to 30 days then be replaced as needed
- Relaxation is scientifically‑proven
- Developed and recommended by vets
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Contents: 1 collar, available in 2 sizes
- for puppies/small dogs up to approx. 15kg, for neck circumference up to 37.5cm
- for medium/large dogs up to approx. 50kg, for neck circumference up to 62.5cm
- Remove the thin protective band from the inside of the collar by placing a finger in the plastic loop near the clasp.
- Using the loop, pull the thin plastic off and unwind the collar.
- Put the collar on your dog and adjust to the correct size. It should be neither too tight nor too loose to your pet's fur. Two fingers should fit between the collar and your dog's skin.
- Make sure the collar is secured using the clasp and cut off the protruding end of the collar.
- Check the fit of the collar regularly. It must always be close to your dog’s skin.
- The calming effect of the ADAPTIL® Calm Collar will last for approximately 4 weeks.
- Remove the ADAPTIL® Calm Collar before bathing or shampooing your dog and replace it after your dog's coat is completely dry. The collar will not release pheromones when wet.
- Do not attach leads to the collar.
- Do not use collar on dogs with extensive skin lesions.
- This collar is not recommended as a way of combatting hyperactivity or aggression.
- Do not open the packaging until directly before use.
- Keep out of reach of children.
Care
General Care & Storage
To get the most out of your Petszo delivery, please keep the following in mind:
- Edibles: Keep food and treats tightly sealed and stored in a cool, dry environment.
- Fabrics & Beds: Gently wipe clean or wash at 30ºC (always check the individual label first). Do not bleach.
- Safety First: Regularly check toys and accessories for damage and remove them if broken.
- Note: Always refer to the specific packaging for exact instructions.
General Care & Storage To get the most out of your Petszo delivery, please keep the following in mind:
-
Edibles: Keep food and treats tightly sealed and stored in a cool, dry environment.
-
Fabrics & Beds: Gently wipe clean or wash at 30ºC (always check the individual label first). Do not bleach.
-
Safety First: Regularly check toys and accessories for damage and remove them if broken.
-
Note: Always refer to the specific packaging for exact instructions.
FAQ
Frequently Asked Questions (FAQ)
We’ve compiled answers to the most common questions about shopping at PETSZO. Can’t find your question? Contact us at +44 7782 276061 or email us.
1. What are your delivery times?
We usually deliver all orders within 6–7 working days. Once your order is dispatched, you will receive tracking information (if applicable) to monitor progress.
2. What if my order is late?
If your order does not arrive within the expected timeframe, don’t worry — we automatically process a refund for delayed orders to ensure your satisfaction.
3. Can I return an item?
Currently, we do not accept returns or exchanges. Refunds are only issued for damaged, defective, or incorrect items. Please check our Refund & Return Policy for details.
4. How can I track my order?
After your order is shipped, we will provide tracking details via email. You can use this information to check the delivery status with the carrier.
5. How do I contact customer support?
If you have questions about your order, shipping, or products, reach out to our support team:
Phone: +44 7782 276061
Email: petszo.co.uk@gmail.com
Frequently Asked Questions (FAQ)
We’ve compiled answers to the most common questions about shopping at PETSZO. Can’t find your question? Contact us at +44 7782 276061 or email us.
1. What are your delivery times?
We usually deliver all orders within 6–7 working days. Once your order is dispatched, you will receive tracking information (if applicable) to monitor progress.
2. What if my order is late?
If your order does not arrive within the expected timeframe, don’t worry — we automatically process a refund for delayed orders to ensure your satisfaction.
3. Can I return an item?
Currently, we do not accept returns or exchanges. Refunds are only issued for damaged, defective, or incorrect items. Please check our Refund & Return Policy for details.
4. How can I track my order?
After your order is shipped, we will provide tracking details via email. You can use this information to check the delivery status with the carrier.
5. How do I contact customer support?
If you have questions about your order, shipping, or products, reach out to our support team:
Phone: +44 7782 276061
Email: petszo.co.uk@gmail.com
Shipping & Returns
Thank you for shopping with PETSZO! We want your order to reach you quickly and safely. Please read this policy to understand our shipping process, carriers, and expected delivery times.
1. Order Processing & Dispatch
We aim to dispatch all orders within 1–7 business days from the date your order is placed. Once your order is processed, you will receive a confirmation with tracking details (if available).
2. Shipping Methods & Carriers
Shipping times after dispatch depend on the shipping method selected at checkout. We partner with trusted carriers to ensure your package arrives safely. For questions about your order's delivery, contact us at +44 7782 276061.
3. Tracking Your Order
Once your order is shipped, you will receive tracking information (if applicable) to monitor your package’s progress. Delivery times may vary depending on location and carrier services.
4. Shipping Delays
While we strive to deliver on time, some orders may be delayed due to factors outside our control, including carrier issues, weather, or public holidays. Please contact us if your order hasn’t arrived within the expected timeframe.
5. International Shipping
Currently, we ship within the UK. International shipping options may be added in the future — please check back for updates.
6. Contact Us
For any questions about your order, shipping method, or delivery status, contact our support team at +44 7782 276061. Please include your order number for faster assistance.
PETSZO reserves the right to update this policy. Please check the “Last updated” date at the top of this page for changes.